FAQ
Related Questions
Please find the most common questions bellow.
We aim to make the process simple, transparent, and secure for all our clients. Here’s how you can work with us:
Done-for-You Services
1. Consultation: We start with a consultation to discuss your needs, goals, and project requirements.
2. Agreement: Once we agree on the scope, you’ll receive a detailed agreement and project plan for review and signature by both parties for security.
3. Payment Terms:
• 50% of the project fee is paid once the agreement is signed.
• The remaining 50% is paid after the project is completed and approved by you.
DIY Options
Masterclasses, Programs, and Courses:
• Purchase any DIY program directly from our https://stan.store/oksdigital. Alternatively, visit our website, click on the "Masterclass" links, and you'll be redirected to our Stan Store.
• For 1:1 sessions, you have two options:
1. Confirm availability with us before purchasing to ensure the best time for both parties.
2. Choose from our calendar of available time slots. After purchase, you’ll receive a receipt, email confirmation, and reminders before your scheduled session.
PDFs or Online Courses:
• Once purchased, you’ll receive instant access to your resources.
Important Notes
We never request payments outside of what is explicitly stated in our offers.
Our official products and services are only available on oksdigital.com and Stan.store/oksdigital.
We currently do not partner with affiliates, so all offers must come directly from us through our verified channels.
Our Verified Social Media Channels:
Instagram: @oksdigital, @sandra_luko
Facebook: OKS Digital, Sandra Luko - Lukoseviciene
LinkedIn: Sandra (Luko) Lukoseviciene
Podcas: Digital Success with Sandra Luko
For updates, tips, and offers, follow us on these platforms. If you have any questions, feel free to reach out before purchasing. We look forward to helping you grow your digital presence!
The price for the service is determined individually, based on the specific needs of the company. To provide an accurate answer, more information is required regarding which service will be used, whether it will be a single project or a partnership, the type of website needed, and the implementation details, including branding and legal documentation.
The usual time frame for completion is between 30 to 60 days, but longer durations may be permitted. However, work is often finished before the allotted time. The timeline for completion is personalized and depends on the specific amount of work involved.
The payment process involves a 50% upfront payment after the deal is agreed upon by both parties. The remaining amount will only be paid once the project is completed and confirmed with the client. However, work on the project will not begin until the initial deposit is made.
If OK's Digital handles website maintenance, they may provide a certain number of free hours per month for changes. Otherwise, additional changes can be made at the agreed hourly rate price.
Our DIY masterclasses and courses include step-by-step instructions, downloadable resources, and access to any relevant tools or templates. Some courses also include private Q&A sessions or bonus modules, depending on the plan you choose.
Yes! Our courses are designed to be beginner-friendly, with clear instructions and guidance. No prior technical knowledge is required to get started.
Yes, once you purchase a course, you will have lifetime access. You can learn at your own pace and revisit the content whenever you like.
For general questions, our private Q&A sessions are available to support you. If you're part of a Premium Plan, you can also join our private group for personalised feedback and assistance.
Most of our courses focus on free tools and resources. However, we also explain the benefits of paid options that you may choose to purchase to enhance your project. These costs are optional.
Yes, you can upgrade at any time to access additional benefits, such as private Q&A sessions, bonus modules, or access to all masterclasses.
We primarily use online tools like Canva, WordPress, CapCut, and ChatGPT. Some tools offer free versions, but you might find it beneficial to upgrade to a paid plan for additional features. We guide you through both free and paid options in the course.
Once you complete your purchase, you will receive an email with a link to access your course. You can also log in to your account on our website to find all your purchased content.
Due to the nature of digital products, we cannot offer refunds once a course has been accessed. However, if you encounter any technical issues, please contact us, and we’ll do our best to help.
No, each course purchase is intended for individual use only. Sharing access violates our terms and conditions.