A good website gives value to the business and builds trust. At the same time, it helps customers see all the important information and choose what they are looking for. Most likely, customers choose to use a business with a website and clearly see what the business does rather than use an unknown business with no information only some posts on social media. Human likes it when everything is clear and easy, so they always choose where they can easily make the purchase of an item or book an appointment for service. 

So having a website is the first step to building the trust between your business and customers and having the right website increases the number of customers, or saves your business from unnecessary manual work.